Benefits of Coaching at a Professional and Personal Level
‘Communication works for those who work at it’
Understanding Coaching, both Professional and Personal
Coaching is not about children who need extra help in trying to cope with school. As adults with careers, often there comes a time when a different perspective is needed to understand a situation better and enhance one’s response and productivity. As the challenges only get more and more intense, we all need help in order to become strong individuals.
Good coaching for professionals can be very beneficial covering several domains, such as life, leadership, and skills coaching and on the personal front, spiritual and guidance coaching along with counselling and therapy. Before proceeding on to other aspects of coaching and how NLP is the best tool to enhance one’s response to difficult scenarios, let take a moment to address the negative bias that is often associated with coaching. Loosely translating as ‘help’, there is a tendency to think that only the weak need help; in Darwin’s survival-of-the-fittest scenario—which, incidentally, is one of the most potent and formidable theories about human beings—while the strongest bags the first position, given today’s cut-throat reality, to become strong and climb the success ladder, help/coaching has become a necessity.
Neuro-linguistic Programming (NLP), a remarkable breakthrough in the domain of behavioural science, is a tool that can be used to first identify and benchmark desirable behaviour and then replicate it using language (mostly dialogues internal and external) and pre-existing mental roadmaps to reinforce it. Given this, coaching at a professional and personal level can and will help individuals comprehend, analyse, and resolve the issues.
A Closer Look at How Coaching Can Help Improve Relationship with Clients
- Providing a relevant roadmap: This is essentially about taking stock of the situation.
- Guided step-by-step evaluation: It is necessary to map and evaluate the steps that are being taken to deal with the challenge(s).
- Constant reinforcement of achievements and targets: It is recommended to always remain focused on the targets and celebrate the successes, big or small.
- Validation of milestones achieved: Helps in mapping progress.
- To clearly express concerns: To voice apprehensions is an integral part of strategizing; vocalizing concerns not only unburdens the self but also reinforces clarity and realistic troubleshooting.
- Clear identification of roadblocks: This helps is assessing limitations by deep questioning, thereby encouraging solutions and an improved attitude towards dealing with a difficult situation.
- Ideation: To bring about simplicity in complexity; the ability to break things down.
- Client-centric approach: To constantly evaluate whether the service provided is of real value to the client.
- Encourage client self-discovery: Help clients discover added benefits or potential
- Elicit client-generated solutions and strategies: Solicit their advice constantly; this is will help in building greater synergy and better communication.
- Hold the client responsible and accountable: Involve clients at the various important stages; they, too, should be privy to ways in which their case is being handled.
Coaching, Communicating, and NLP
There is more to the myth of the legendary salesman who can sell pens to a stationary store, encyclopaedias to a hotel, or—a true incident—a sports car to an 80 year old. To many this may seem like a gift; however, to those who swear by the power of communication (verbal or nonverbal) none of the above-mentioned examples are bizarre. In each case, every sold item represents the promise of something special or the realization of a long-forgotten dream; the key is to be attentive to the clue.
In our everyday corporate lives, there are numerous instances where we sense something that may or may not be spoken, be it a slight nod or a change in tonality or even the crossing of arms and legs, there are cues everywhere. In my experience, a good listener is often always someone who seems dependable, even when the other person has done most of the talking. Listening and being attentive is one of the most important aspects of striking a good rapport with clients and in maintaining a good work atmosphere.
NLP coaching is a tool that approaches problems methodically and asks the relevant questions. Again, the focus is on a structured way of communication that will help in arriving at the desired outcome.
Benefits of Coaching
Entirely people oriented, NLP is all about understanding communication patterns and the language we use while communicating with others. In a business scenario where the primary focus is on selling, all executives must be sensitized to the various patterns they use while pitching.
Here Is How Coaching Can and Will Help You
- Focus on solutions: Essentially about building empowerment, self-esteem, and confidence, NLP will help you in creating action plans that are in direct response to the things that hold you back. The solutions will be created in keeping with your aspirations and things that bring peace and contentment to you.
- An objective perspective: In dealing with clients, it is vital to fully know what the client wants and expects from you. In order to do so discover, clarify, and align yourself with the client’s goals and focus on the how, what, and why of the goals.
- Overcoming obstacles: Once there is clarity, execution is the next challenge. For this, identify your skills and resources and enhance them; also, weed out the negative belief systems, words, and attitudes that don’t serve you. (Sometimes headaches and fatigue are a direct physical manifestation of a negative attitude or a bodily response; in such situations take a break and come back rejuvenated.)
- Alignment of attitude: Here question yourself; ask whether you are motivated enough, if yes, how can you build them in to your targets; is your attitude reflecting a negative bias or are you optimistic; and, most importantly, when tackling a challenge, what is your approach and what is the outlook through which you approach a problem?
- Faster and more efficient response systems: The way in which you respond to a situation is crucial in determining success. Often we have a knee-jerk reaction to something negative or offending. In our corporate lives, we must be mindful of the things that make us react and identify our so-called ‘failure triggers’. Once in place, these will slow down the urge to respond in the same offensive manner and increase the ability to deflect provocation.
- Identifying key blocks: As mentioned, identifying and taking stock of situation no matter how bad is the first step towards achieving goals. Equally important is accepting limitations. For example, and this is usually the case with small set-ups, if a task is too big requiring more man power then call it what it is and outsource, delegate, or substitute it. While pushing oneself is recommended, knowing when to stop is equally important.
- Gaining clarity and strategizing: A goal that is personally set is vastly more impactful that a hand-me-down goal. In order to succeed, knowing what is needed is the point from where strategizing begins. Also, since our personal and professional lives are no longer mutually exclusive, these goals must also serve us as individuals enhancing our personal lives.
NLP is effective and the results are almost instantaneous not because the practitioners/coaches are impeccable, it is because the individual mind is programmed to achieve the desired result. What we causally call intuition is, perhaps, a more structured understanding of patterns absorbed by the subconscious mind and with NLP it is all about understanding the mind and unlocking your fullest potential.